View White Paper: Recording Solutions for INTER-TEL Axxess (pdf)

Jump to Audiolog's Quotation Request Form for Inter-Tel applications

Audiolog advanced call recording servers are designed to meet the needs of a wide range of voice & screen recording applications in call centers equipped with the INTER-TEL Axxess system. Flexibility is achieved through support for multiple types of voice connectivity, as well as expert CTI integration to the INTER-TEL OAI port.

Voice connectivity options on INTER-TEL Axxess include direct tapping of digital stations, analog stations, digital trunks, and analog trunks.

Audiolog software utilizes several co-resident modules to perform all CTI, recording, Database, and playback functions:

  • Recorder Module provides telephony interface, signaling, compression, and recording functions.

  • CTI Link Module provides the direct interface to OAI for recording control and call-associated data collection.

  • Call Manager Module provides automated update of Audiolog’s onboard SQL Catalog database as each call is recorded.

  • Player Module provides user-friendly GUI for call search, selection, and playback

Marketing Materials Downloads:
Brochure (pdf)
View White Paper: Recording Solutions for INTER-TEL Axxess (pdf)

Quotation Request Form: www.mercom.com/intertel/intertel_axxess_discovery.htm

Contact Information:

Ed Ziska
ed.ziska@mercom.com
Telephone: 480-917-3971

Audiolog Pre-SalesDept.
presales@mercom.com
Telephone: 201-507-8800