producer of the show and publisher of leading technology magazines, including "Communications Solutions" magazine has previously recognized Mercom with other awards and critically acclaimed reviews for Mercom's voice recording solutions.

"Our editors were impressed with the centralized management and security features of Mercom's Audiolog CAS," stated Rich Tehrani, president and group publisher of Technology Marketing Corporation and co-chairman of Communications SOLUTIONS^TM EXPO. Tehrani continued, "The software allows companies to support call recording at branch offices while simultaneously insuring the security of CTI provided data as well as local agent access to data located at a centralized location."

Bob Jagendorf, director of sales and marketing, stated, "Mercom is proud to have received this award. We are especially pleased to receive recognition for our innovative efforts to meet the needs of our customers in a very dynamic market. Mercom's call recording and agent evaluation technology are recognized year-after-year by leading industry trade publications and industry trade shows."

Audiolog CAS enables Mercom's customers to accommodate the recording needs of their branch locations while insuring the security and access of these call, data, and screen recordings by automatically archiving them at a centralized site on Mercom's CAS. A copy of each call recording is stored at both the branch location for local short-term access with security clearance, and the central site for long-term access and storage. These call recording transfers can be performed according to schedules determined by the user and designed to utilize network bandwidth when it is most available or immediately.