Lyndhurst, NJ, October 28, 2004 -- Mercom Systems, Inc. today announced the release of Mercom Virtual Media™ (MVM), the next generation in removable and networked media management for call recorders, exclusively available for the award-winning Audiolog recording platform.  MVM allows users to store and easily retrieve calls, complete with catalog database information, regardless of the third-party media type selected.  Having completed successful testing and installation, the MVM option for Audiolog is available immediately through authorized Mercom resellers.

“Mercom Virtual Media once again demonstrates Mercom’s product development innovation and leadership on behalf of our customers,” said Bob Jagendorf, Director of Marketing and Sales at Mercom.  “For years, control of storage media selection for recorded calls has been in the hands of the logging manufacturer.  Now, for Mercom users, the control is ultimately in the customer’s hands and a world of possibilities is open.”

MVM’s ground-breaking “virtual” perspective on call storage management removes traditional limitations by enabling collections of recordings, along with the corresponding SQL catalog database information, to be compiled, “closed” and moved to standard Network-Attached Storage.  Here, the virtual media can be archived to whatever third-party removable or networked media type the customer chooses, and then mounted and restored whenever needed for easy search and retrieval.  This allows for full compliance with existing company media standards and liberates the user to change media types as often as necessary without being concerned with recorder capabilities.