Lyndhurst, NJ, March 28, 2005 -- Mercom Systems, Inc. announced today that it has won the 2004 Vendor of the Year Award from Inter-Tel, Incorporated.  With more than four million dollars in sales to Inter-Tel’s CommSource division, Mercom achieved the highest vendor total of the year as well as one of the highest vendor totals in the history of that division.  2004 was the first full year that Mercom worked with Inter-Tel, and the award was given for sales in both the U.S. and Europe.  Mercom is one of 80 different vendors that work with Inter-Tel.

“It’s an honor to be a recipient of this award in our first full year with Inter-Tel, and we expect even better results in 2005,” said Bob Jagendorf, director of marketing and sales at Mercom.   “Customers are really benefiting from this partnership, and they’re continually telling us that our products are giving them great results and really making a difference to their business.”

Mercom’s Audiolog recorder is integrated with Inter-Tel’s Call Center Suite, a collection of modular computer telephony software applications and infrastructure designed to optimize an organization’s performance, resources, and customer service.  Audiolog’s common platform architecture is capable of simultaneously supporting full-time, record-on-demand, event-driven, and scheduled recording.  Mercom has been recognized by industry analysts as the fastest growing recording systems supplier in the world.

“Mercom enables us to offer our customers a fully integrated package so they can get everything from us rather than having to go to different suppliers,” said Bob DiGangi, vice president of sales for Inter-Tel.  “This is a very successful partnership, and Mercom has continually met our product, support, and technical needs.  We are proud and pleased to present them with our Vendor of the Year award.”