About Us

Mercom Systems, Inc. is a leading provider of easy-to-use multimedia recording and evaluation tools for contact centers.  The company is privately held and headquartered in Lyndhurst, New Jersey.  Mercom has been operating in the public safety and contact center markets since 1996, serving nearly 6,000 customers worldwide.  It has developed a reputation for delivering highly-reliable, advanced recording technologies to contact centers across a wide range of industries.  Mercom’s contact center products help clients retain customers and employees, reduce interaction handling time, enhance employee skill sets, increase revenue, and minimize training costs. 

Contact Information
For more information, contact Mercom at 888-MERCOM1 or visit www.mercom.com. 

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Trademark
Mercom and Audiolog are trademarks of Mercom Systems, Inc